Don’t shrug when hotels have room problems and resort fees that are upsetting. Complain, write an online review and don’t return unless the hotel fixes their problems. I wrote about my hotel pet peeves last fall, but with recent hotel stays being the...
Working on the road happens all the time Travelers often find ourselves needing a quiet or energizing (depending on your preference) place to sit down and get some work done while on the go. You may travel for business, an unexpected urgent assignment may crop up...
Like many, you likely use Internet access while traveling. In fact, many travelers choose their hotel because it offers free high-speed WiFi Internet access. One of the most popular hotel and cruise line loyalty program benefits is free high-speed WiFi Internet...
It’s critical for all travelers to protect their laptops, tablets and smartphones from hackers. China has a reputation in the business community of cybertheft through Internet hacking. A report to Congress on “Foreign Economic Collection and Industrial...
Train travel is an important and highly useful mode of transportation in the US and abroad. Intracity and intercity train travel is often better than cars, buses and planes city-to-city travel. In Europe and Asia, high-speed rail often outperforms all other modes of...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
