by Ned S. Levi | Jul 12, 2021
Hilton’s made daily housekeeping by request only at all but their luxury hotels. Housekeeping will no longer remove trash or perform their other daily duties. The cleaning staff works on hotel security responsibilities as well. Will other staff fulfill the...
by Janice Hough | May 15, 2019
More irritating fees and less service are basic economy hotel rooms’ promise Some hotels have recently started adding paid options for things like potentially upgraded rooms, better view, and early or late checkout. It is beginning to sound like basic economy...
by Janice Hough | Dec 22, 2015
Hilton is quietly testing a new $50 cancellation fee for reservations canceled any time after you book a room. The charges apply to bookings made through the end of business yesterday at 20 U.S. hotels, including Hiltons, Embassy Suites, and Doubletree. If adopted,...
by Janice Hough | Mar 9, 2010
One of the most irritating hotel surcharges for many travelers is for Internet access. (And, as has been discussed on Consumer Traveler before, sometimes needing to pay twice for two-computer families.) Budget hotels, curiously, often offer Internet access for free....
