When someone dies abroad most of us will panic, but these steps can help. Death is always traumatic, and usually, we are unprepared for it, even when we expect it. But how do you cope when someone dies abroad, thousands of miles from home, in a foreign country? After...
Halloween is right around the corner. In celebration, here is our collection of 6 great American haunted places. These haunted locations are found on the East Coast and across the country to the Far West. This collection will add to any scary delight. And, if you...
The most frequent flier of all and, perhaps the most famous, is Santa. He has logged more miles that any mortal frequent flier as he zips across the planet and never faces delays caused by snowstorms (in fact he relished them) or bad customer service (who would give...
Editor’s note: This is the final segment of Laura Townsend’s treatise on Dealing with Disaster. She has covered everything from tsunamis to terrorism and strikes with useful tips and suggestions that should get you thinking about these possibilities. Where...
Editor’s note: This is Part 4 of Laura’s treatise on dealing with disasters. In this segment she focuses on manmade disasters with tips on surviving strikes, civil wars, terrorism, political unrest and nuclear disasters. Here are some survival tips for all types of...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
Creation of the DOT Consumer Advocate to focus on aviation consumer protections
Full Fare Act — Advertised airfares now include all mandatory taxes and fees
Lost/damaged/delayed luggage compensation limit increased to $3,500
Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
Once airfare is purchased, that airfare and ancillary fees cannot be increased
Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
