Fresh from a multi-city trip, I read an article about hotel service touting tips for maid service (and debating whether to use the every day or end-of-stay method). It got me thinking. For some reason in the last decade or so, tipping has been a growth industry....
I’ll never forget the time in 2001 when my then-16 year old son asked the question. He was intent and seemed almost, fearful. “Mom, was I ever in the World Trade Center?” It seems even at his age he felt a need to be able to say, “Yes, I’ve been there,” much like the...
The government announced today that it may ban peanuts on flights. The reasoning? Some folks with severe peanut allergies are ‘afraid to fly’ because of the risk posed by peanuts on board. This is sort of like saying you’re going to outlaw bad movies because some...
Editor: Here is the third (and final, for now) group of books selected by Laura as inspirational for travel. There is nothing like emptying an old bookcase to bring back memories of great literature that got your travel juices flowing. I hope you enjoy these novels as...
They say the road to hell is paved with good intentions. In American Airline’s case, it’s constructed with greed, but the result may end up the same, and that might be good news for travelers. The Supreme Court recently refused to lift a temporary injunction which...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
