by Christopher Elliott | May 27, 2026
When airlines fail, passengers pay the price. Congress should bring back the rule that helps consumers. Tens of thousands of Spirit Airlines passengers showed up at the airport last week and discovered their tickets were worthless. They could have scrambled for a...
by Charlie Leocha | Feb 19, 2025
Passing a bill through Congress is not enough — passengers need delayed checked-bag-fee refund rules from DOT, too. Most Americans don’t realize that getting a bill passed through Congress (already a major accomplishment) is not enough. The executive department...
by Janice Hough | Feb 13, 2024
Airline fees have been comic fodder for years — especially with budget and international airlines. I remember being in London over a decade ago and seeing a comedian do a great riff on Ryanair and equivalents. Those tickets cost maybe five pounds, but you ended up...
by Janice Hough | Aug 8, 2023
Bipartisan resort fees legislation is needed today. Just before the US Senate left for an August recess, two Senators, Democrat Amy Klobuchar of Minnesota and Republican Jerry Moran, introduced bipartisan resort fees legislation. It is the Hotel Fees Transparency Act,...
by Charlie Leocha | Dec 4, 2020
DOT released two new rules — one anti-consumer, the second for the disabled, and none for passengers with children This is the biggest family travel season of the year. Even with a law passed in 2016, airlines require parents and children to sit apart. These same...
