by Janice Hough | Aug 22, 2011
Readers of this blog and, indeed, any frequent traveler, already know that airline code-shares are at best an inexact science from a customer-service point of view. The biggest problem I normally encountered for clients is airlines simply not being able to find...
by Janice Hough | Nov 3, 2010
Airlines love code-shares. They allow them to advertise a larger route structure than they actually have, offer more mileage awards, and capture more potential fliers, which means more money. Experienced passengers, on the other hand, know code-shares are at best a...
by Janice Hough | Oct 6, 2010
Code-share problems are not unusual, and most travelers have at least one story of an unpleasant experience when travel wasn’t quite the “seamless experience” that the airline marketing departments promise. Even the most-frequent of fliers can have...
by Janice Hough | Oct 4, 2010
Last week United Airlines announced that their merger with Continental was completed, saying “they officially joined forces to create the world’s largest airline.” Well, what they mean is the merger received legal approval. But merged, not exactly....
by Janice Hough | Jun 25, 2010
The Midwest and Frontier airlines merger is basically complete. Both airlines are now part of “Republic Airways Holding Company.” And within a year, the combined airline will simply be known as Frontier Airlines. Period. For now, while Midwest flights...
