Uncategorized Archives - Page 22 of 338

Sometimes it doesn’t and shouldn’t matter “who you are” with the airlines

by admin | Oct 15, 2014

Many travelers get frustrated with the airlines and tweet their frustration. If they’re lucky they might even get a response from the airline. But Will.i.am’s angry tweets last week made headlines, when the musician wasn’t happy with United Airlines....

The right way to do ancillary fees — empower the passenger

by Charlie Leocha | Oct 14, 2014

Maybe I don’t fly transcontinental enough, maybe this is a new offering, but, in any case, I like the way that USAirways offered me the opportunity to purchase a meal for my upcoming trip from Boston to San Diego. My flight goes from Boston to Charlotte around...

Planning a stopover on a European trip? Many airline surcharges just jumped 500 percent

by admin | Oct 10, 2014

Airlines like to pretend they aren’t cartels and monopolies. Then, they change fares and surcharges, almost in unison. The unannounced latest change for Europe fares might be one of the worst I’ve seen, raising the stopover fee from $100 to $500. Stopover...

Consumer Traveler Newsletter – October 5, 2014

by Renee Kronon-Schertz | Oct 5, 2014

Thank you for reading Consumer Traveler’s weekly newsletter. You can subscribe to our daily email newsletter here. What you need to know this week As mentioned in last week’s newsletter, Travelers United submitted comments to DOT regarding the disclosure...

Oh my, I lost my ID. How am I going to get home?

by Charlie Leocha | Sep 15, 2014

If you’re a US citizen or resident, traveling in the U.S., and your government issued photo ID, is lost or stolen, or worse, if you’re in a foreign country and your passport is lost or stolen, you don’t have to panic. Your fate won’t be the same as Charlie’s in the...

Vieques Island: From bomb site to beach destination

by Victor Block | Aug 30, 2014

A jet plane bearing the emblem of the U.S. Navy streaked low over a beach, dropped a bomb and returned to its base. The U.S. Navy was attacking a corner of its own country. Today, beach towels and colorful umbrellas line that stretch of sand. The only sounds are the...

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

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