CLIA’s Cruise Line Bill of Rights outlines passenger rights. According to a new guide issued by Christopher Elliott about the cruise line industry, this is the definitive definition of a cruise line bill of rights. These are the ten rights cruise line passengers...
Booking a river cruise is significantly different than an ocean cruise. I have a dozen mistakes for you to avoid to help ensure you’ll have a top-quality river cruise experience. A river cruise can be a scenic and easy-going way to travel between interesting...
I have a list of 20 items to complete in your cabin upon your arrival aboard. You booked a cruise and you’ve made it to your ship on time. You’ve gone through the boarding process and have your keycard. It’s time to actually board the ship. Go to...
I have 10 costly cruise mistakes every passenger must avoid. If you’ve never cruised before, there are serious potential problems to avoid. Prevent expensive mistakes when cruising, particularly for a cruise that visits international ports. Poor weather may...
As norovirus surges, Trump’s cutting of the CDC’s Vessel Sanitation Program will kill off the VSP’s major work of keeping American cruise ship passengers safe. This year, a dozen outbreaks have occurred in which a total of 1,434 cruise ships’...
Choosing a cabin on a cruise ship involves numerous and often competing issues. I’ve got seven tips to help you choose a great cabin on your next cruise. I’m on a multi-week cruise as I write this column. I’m visiting ports and seas “Down Under.” The weather has...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
