Privacy and travel — the DOT starts to take a look

Many of us have heard about privacy issues with Websites and in general with the Internet. We have been warned about identity theft and heard about government and department store breaches that revealed hundreds of thousands of personal records to hackers. We...

Privacy and your airline reservations

This is a topic that doesn’t come up very often. In fact, since the Federal Trade Commission (FTC) doesn’t have jurisdiction over airline reservation systems and travel agencies, it has not been part of the overall Internet privacy discussions. Your...

Supreme court turns back airlines, upholds honest pricing

Last week, the Supreme Court declined to hear a case brought forward by a group of airlines challenging new Department of Transportation (DOT) rules requiring them to use the effective full price of airfares including all mandatory taxes, fees and surcharges. In other...

NPRM, the most important acronym in Washington

NPRM — Notice of Proposed Rulemaking — is the most important part of American governance that the public has never heard of. In school we all have learned how bills are passed, how the House and Senate must both pass the bill and then the President must sign it before...

Airline travelers’ 12 gifts of 2012

From a passenger’s point of view, 2012 was on of the most momentous since deregulation. Airline consumers reached more milestones and the Department of Transportation (DOT) put into effect more passenger protections than in the history of the department. Here...