Here’s how to recognize an unacceptable hotel room and how to ensure your actions don’t jeopardize your claims against the hotel. If you travel enough, eventually you’ll be disappointed with an unacceptable hotel room you booked. It might be that you...
At JFK airport, an AA plane crossed the runway on which a Delta jet was taking off. Alert air traffic controllers prevented a deadly collision. Poor FAA plane incident data leaves more questions than answers. You’ve likely read about the January 15 close call...
After participating in the M.L. King Day of Service, take a tour of civil rights landmarks and learn more about Dr. King and the U.S. Civil Rights Movement. In 1957, Martin Luther King delivered a sermon he titled, “Three Dimensions of a Complete Life.” In the sermon,...
Follow these 17 pre-vacation steps at home before you leave. Don’t worry during your travels. Vacations are supposed to be stress-free. You don’t want to worry about your home while traveling. I’ve got 17 pre-vacation steps for you to take before you...
Each year too many Americans run afoul of rules when they return through US Customs. Honesty and preparation will go a long way in preventing fines and more severe consequences. More than a few US travelers return home from an international journey ruined due to an...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
