by Janice Hough | Apr 8, 2011
Most regular travelers, and travel agents, have gotten somewhat used to the drill on change fees with the legacy carriers. Whether they are fair or not, these fees are usually pretty consistent: When any part of a ticket is changed before travel commences, the entire...
by Janice Hough | Apr 7, 2011
Travel agents and travelers are getting used to fees on a regular basis for just about anything other than the absolute basics of travel. But the most aggravating fees are not for the extras, little and otherwise. The charges that irritate the most are mandatory....
by Janice Hough | Apr 6, 2011
No, it’s not an April Fool’s joke. It’s not funny, either. Ryanair, known for charging for everything they possibly can, now has added a €2 (US$2.85) fee to cover the costs of canceled flight remuneration. It might be considered a form of insurance...
by Janice Hough | Apr 5, 2011
Gallows humor pops up in the worst situations. But when something happens, and nobody dies, it’s a lot easier to laugh. So in that spirit, a starter list of Southwest Airlines jokes: Starting with new Southwest Slogans: “An airline that’s all...
by Janice Hough | Mar 31, 2011
Airlines love big splashy advertisements when they roll out new service and when they are offering fare sales. But when they raise fares, add fees or change mileage programs (usually to the detriment of consumers), somehow that’s not a priority communication....