by Janice Hough | Jul 21, 2011
This nightmare travel agent story started out as something simple. A woman, referred by one of my favorite clients, emailed saying she had narrowed her Paris honeymoon down to four hotel choices and wondered what kind of deals we could get for her. Two were small...
by Janice Hough | Jun 29, 2011
Few issues are more contentious in the air than the subject of children on planes. As a parent I can see this both ways. When my son was under two, (he’s now 22) we mostly flew in coach. But we were lucky enough on some occasions to upgrade to business or first....
by Janice Hough | Jun 28, 2011
For something different — Here is a collection of airline and travel jokes. I know, some would say that airline schedules and promises are enough of a joke these days, but what the heck? In a report released by the American Customer Satisfication Index, airlines...
by Janice Hough | Jun 27, 2011
Air Marshals are generally one of the quieter branches of the TSA. According to Wikipedia, their number is estimated to be in the thousands. They generally fly undercover, however, and there’s no way to accurately judge the number actually on flights. While they...
by Janice Hough | Jun 2, 2011
In some ways it’s amazing this doesn’t happen more often. Two passengers on a United Airlines flight from Dulles to Accra apparently got into a fight over one passenger reclining his seat into the others “personal space.” The offended passenger...
