by Janice Hough | Aug 17, 2009
For many travelers, too many babies on a plane can be one. If that one is crying and sitting anywhere near you. But in reality, in the U.S., while carriers limit each adult to one lap child, there isn’t an official limit to the number of infants on each flight....
by Janice Hough | Aug 14, 2009
Hawaii is a dream destination for many people. And it can be even more of a dream when friends have extra space in their condo, or you have enough hotel points for a free stay. Or any of a number of other situations where you have free or highly discounted...
by Janice Hough | Aug 13, 2009
The client was at the airport and not happy. The airline didn’t have her reservation. She called our office and insisted she had asked to booked out on the 12th of August. Well, as it turned out she had. But she thought the 12th was Tuesday, and unfortunately,...
by Janice Hough | Aug 12, 2009
Airlines love to have customers book on their Web sites. It saves them booking fees, and keeps the passengers from choosing a different carrier. And they love to trumpet lowest fare guarantees and bonus mile offers to that end. But it limits travelers’ options...
by Janice Hough | Aug 11, 2009
Despite the recession and tough times for airlines in general, many of my clients complain that the planes seem a lot fuller. And as U.S. airlines begin to release results for July, load factors really stands out … it’s not their imagination. There may be...
