by Janice Hough | Feb 26, 2010
Most travelers don’t spend a lot of time thinking about the number of runways at an airport. Unless they’re sitting on a plane when one is closed. At San Francisco International Airport regular fliers are all-too-familiar with the concept of an unusable...
by Janice Hough | Feb 23, 2010
As Roseanne Roseannadanna used to say “It just goes to show, it’s always SOMETHING.” Many travelers – and travel agents – found out late last week that Lufthansa pilots had a four day strike planned for Feb 22-25, which made for a wild...
by Janice Hough | Feb 22, 2010
My recent post about Delta’s $50 travel agency change fee generated a fair amount of commotion, along with a response from Katie Hulme of Delta Airlines’ Corporate Communications. “Contrary to reports, Delta has not introduced a new ticket reissuance...
by Janice Hough | Feb 19, 2010
British Airways’ labor woes have received a fair amount of press in the past several months. Although so far, after an injunction, none of the airline’s employees have gone on strike. Yet. As a matter of course, regular travelers to Italy and France in...
by Janice Hough | Feb 18, 2010
Airline fees are here to stay. But since airlines cannot resist tinkering with any revenue source, a new development seems to be creating different pricing levels for the same fee. We are starting see advertised fee sales from some of the airlines. The most standard...
