Choosing aircraft seating for flight can make or break a flight, particularly if it’s long. Here are questions and tips to get the seat of your choice. What aircraft seating you choose is a topic of continual discussion among travelers. What’s the best or...
Airlines reserve the right to move you from your paid reservation airplane seat assignment Have you ever arrived at the airport to find the airplane seat you carefully chose was no longer your assigned seat? Were you ever seated on your flight in first class then...
Questions asked about planes and answers I’m often asked plane questions by air travelers, from where to sit on a plane in case of a crash, to why there are tiny holes in aircraft windows, to will lightning cause a plane to crash. Some readers ask practical...
Saturday, every airplane passenger’s worst nightmare occurred in San Francisco. An Asiana Airlines’ Boeing 777, on a flight (214) from Seoul, South Korea, with 307 people on board, crashed at San Francisco International Airport, and the cabin was quickly...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
