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DOT has no rules for flight delay compensation for passengers

by Charlie Leocha | Oct 13, 2023

Airline actions that harm passengers during IT outages need DOT action. The DOT sent out an enforcement memorandum that reminded airlines they must provide flight delay compensation if the airline canceled the flight or in the case of an extended delay. Airfares and...
Let’s honor those who sacrificed themselves for the American ideal

Let’s honor those who sacrificed themselves for the American ideal

by Ned S. Levi | May 30, 2022

On Memorial Day, let’s rededicate ourselves to the American ideal at home and abroad.  Today is Memorial Day. It’s the day America set aside to honor those who sacrificed themselves for the American ideal. They sacrificed their lives for the nation’s...
Confusion over mask mandate is affecting more people today than ever

Confusion over mask mandate is affecting more people today than ever

by Ned S. Levi | Apr 25, 2022

The elimination of the national transportation mask mandate, rising COVID cases and changing COVID standards are confusling travelers. For many Americans, this past week was one of the most confusing times since the COVID-19 pandemic began. Across the nation, while...
Confusion over mask mandate is affecting more people today than ever

How to tame travel uncertainty and safety for pandemic era journeys

by Ned S. Levi | Nov 8, 2021

Travelers need to plan for pandemic risk with flexibility, planning. Here, travel advisor/agent help is invaluable. Travelers can always count on risk and uncertainty during the COVID-19 pandemic. They often will need the services of a travel advisor/agent. Are COVID...
Dear Mr. President: We need official, digital vaccine passports today!

Dear Mr. President: We need official, digital vaccine passports today!

by Ned S. Levi | Aug 23, 2021

The U.S. needs a free, official, national digital COVID vaccine passports. The CDC COVID-19 Vaccination Certificate is flimsy, perishable, and easily forged. States and cities are issuing their own vaccine passports, each with shortcomings. In the United States,...
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Recent Posts

  • Where’s the red line on airline fees? Family seating? Wheelchairs? Who knows?
  • A simple research item many travelers forget to do, like checking for required dates.
  • Fourteen cruise travel mistakes too costly to not avoid.
  • The 17 worst air traveler behaviors readers, friends and family have encountered in 2026
  • Rising hotel taxes need better disclosure. Here’s the fix.

Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • – Removal of restaurant fees from DC area eateries — this is an ongoing project
  • – Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
  • – Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • – Creation of the Advisory Committee for Aviation Consumer Protections
  • – Advertised airfares now include airfare plus, mandatory taxes and fees
  • – Lost/damaged/delayed luggage compensation limit increased to $3,800
  • – Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • – Once an airfare is purchased, that airfare and ancillary fees cannot be increased
  • – Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

View More Accomplishments

Our Mission:

The mission of Travelers United is to identify and promote ways to improve and enhance travel for consumers across all modes of travel. Travelers United is a nonprofit tax-exempt 501(c)(3) organization.

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