by Charlie Leocha | Apr 23, 2026
Consumer protection notification and DOT airline complaint systems need improvement. We are still waiting for the second iteration of the DOT’s new consumer complaints system. Now that the Trump Administration is in charge, expect more than a few delays....
by Ned S. Levi | Sep 8, 2025
The Trump Administration has withdrawn the Biden Administration’s proposed rule for airline passenger flight disruption compensation. Since 2005, European Union (EU) airline rule 261 has been in effect. The rule requires airlines to provide compensation and...
by Charlie Leocha | Aug 28, 2025
Airline passenger service rules need better enforcement. Airline passenger service rules need more strength and enforcement rather than less. The public needs help from DOT to keep the current program of regulations effective. Plus, we need some new rules. This is the...
by Janice Hough | Oct 29, 2024
Little airline jargon words mean a lot when it comes to being on time or making a connection — “out” is not “off,” and “on” is not “in.” “Out,” “off,” “on,” and “in” are...
by Ned S. Levi | Apr 1, 2024
The smartphone travel apps are tools for travelers to maintain detailed itineraries, be a GPS on driving trips, keep tabs on TSA security at airports, track planes and cruise ships, etc. The smartphone travel apps are important tools for travelers. They can help...
