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De Pecol Case Documents

DePecolSummDePecol/Expecition196 Complaint filed by Travelers United

Expedition 196 SummonsExpedition 196 Summons

DePecol Summons

 

Recent Posts

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the DOT Consumer Advocate to focus on aviation consumer protections
  • Full Fare Act — Advertised airfares now include all mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,500
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

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Our Mission:

​The mission of Travelers United is to identify and promote ways to improve and enhance travel for consumers across all modes of travel. Travelers United is a nonprofit tax-exempt 501(c)(3) organization.

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