Uncategorized Archives - Page 25 of 338

Why don’t airlines enforce their carry-on baggage rules?

by Renee Kronon-Schertz | Jun 5, 2014

Thank you for reading Consumer Traveler’s weekly newsletter. Remember, you can subscribe to our daily email newsletter here. What you need to know this week Thanks for helping us reach 100,000 signatures! Remember that Change.org petition that asks Congress to...

When Congress swallows a big lie

by Renee Kronon-Schertz | May 30, 2014

Thank you for reading Consumer Traveler’s weekly newsletter. Remember, you can subscribe to our daily email newsletter here. What you need to know this week Help us reach 100,000 signatures! Remember that Change.org petition that asks Congress to keep...

When a “Big Lie” gets legs in Congress

by Charlie Leocha | May 30, 2014

Consumers and the free market are facing a full frontal attack from the airlines. Their minions have swarmed through the House of Representatives casting an untruth that members both Republican and Democrat are swallowing hook, line and sinker. The airline’s big...

Nickel and diming — a path to consumer discontent and DOT assistance

by Charlie Leocha | May 29, 2014

American Airlines President Scott Kirby, speaking at a recent research conference, defended “nickel-and-diming” by the airlines. Kirby said that charging extra for extra services is “the way many other businesses price, (yet) an airline charging...

National September 11 Memorial Museum opens

by Charlie Leocha | May 23, 2014

This week the 9/11 Memorial Museum opened in lower Manhattan. Few events have had such a striking impact on travel and travel policy as the attack on the Twin Towers. Since that date, airline transportation has not been the same, to say the least. TSA was formed. Body...

After more than 1,000 days, Passenger Protection 3 is released for comments

by admin | May 22, 2014

That headline may not mean much to travelers, but it is momentous and will eventually change the way airline tickets are sold, how on-time arrivals and lost luggage are reported and how online travel agents interact with their customers. I will follow up with...

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

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