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Know these 10 lost domestic luggage rules for maximum compensation

Know these 10 lost domestic luggage rules for maximum compensation

by Charlie Leocha | Nov 11, 2022

Lost domestic luggage rules favor passengers, finally. There are lost domestic luggage rules that should be followed before traveling. There are rules when traveling and checking in baggage. And, finally, rules when luggage is lost, delayed or damaged. Passengers who...
Where are delayed checked-bag-fee refund rules passed by Congress six years ago?

Where are delayed checked-bag-fee refund rules passed by Congress six years ago?

by Charlie Leocha | Jul 20, 2022

Passing a bill through Congress is not enough — passengers need delayed checked-bag-fee refund rules from DOT, too. Most Americans don’t realize that getting a bill passed through Congress (already a major accomplishment) is not enough. The executive department...

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Accomplishments

These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

  • Airlines Refunds: DOT enforcement notice that all airline tickets canceled by the airlines must be repaid to include all airfare, taxes and added fees with cash not airline credits.
  • Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
  • Creation of the DOT Consumer Advocate to focus on aviation consumer protections
  • Full Fare Act — Advertised airfares now include all mandatory taxes and fees
  • Lost/damaged/delayed luggage compensation limit increased to $3,800
  • Denied boarding (bumping) compensation increased to a maximum of $1,550.
  • Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
  • Once airfare is purchased, that airfare and ancillary fees cannot be increased
  • Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

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Our Mission:

​The mission of Travelers United is to identify and promote ways to improve and enhance travel for consumers across all modes of travel. Travelers United is a nonprofit tax-exempt 501(c)(3) organization.

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