According to SITA, a multinational information technology company serving the air transportation industry, in the last fully reported year in the U.S., the airlines mishandled 6.3 checked bags per thousand passengers. Theft preventatives are more important than ever....
A senior citizen traveler should honestly consider their physical, mental, and medical conditions to avoid mistakes on their next journey. I’m a senior citizen traveler. I’ve been one for a while now. Yet I continue to travel for business and leisure. Many...
TSA has rules for disabled passengers while on their journey. TSA (Transportation Security Administration) has definitive rules for helping and handling disabled passengers. Many are seniors. Unfortunately, too many times TSA TSOs (Transportation Security Officer)...
Have peace of mind that home will be as you left it. Follow these 22 essential steps to take before you leave on vacation. Before you leave home for vacation, create a Departure Checklist. Here are 22 essential steps to take before you leave on vacation. Check off...
Enrollment in the U.S. State Department’s STEP program is a crucial step in preparing to travel internationally. Supplying your contact information and travel details through the STEP program enables the State Department to quickly contact you in case of...
Scammers continue to prey on travelers with various schemes. It’s critical to be fully aware of them, recognize the scams, and act to prevent yourself from becoming a victim. I regularly get emails from readers letting me know what travel scams they’ve run...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
