by Janice Hough | Aug 10, 2009
When there’s a headline involving wacky travel discounts and surcharges, there’s a good chance Ryanair is involved. The no-frills discount carrier is famous for fares that go as low as a few pounds or euros. But the airline charges for everything and...
by Janice Hough | Aug 7, 2009
Many travelers have already noticed the effects of consolidation in the airline business. Less flight choices, service cuts, and a “what, me worry?” attitude towards customer service. And should the majors put a few of their discount rivals out of...
by Janice Hough | Aug 6, 2009
The travel industry has a lot of jargon. Minimum connecting time, downline space, decision, FLIFO, just for starters. And some of this stuff may not matter to anyone outside of the industry. But some of it can make the difference between a successful trip and travel...
by Janice Hough | Aug 5, 2009
OK, no one actually books a flight saying, “Aisle or window? No thanks, I prefer the middle.” Well, other than certified masochists. But there are actually times when given the alternatives, a middle seat is your best bet, especially in the summer or...
by Janice Hough | Aug 4, 2009
One thing about the travel business, even after over twenty years when you think you have heard it all … there’s something new. And sure enough, United Airlines came up with one today. They are demanding a passenger pay significant change fees on a...
