One thing is pretty clear with the changes in most frequent flier award programs: airlines have decided they don’t care about bargain hunters. And, they don’t really care about the average traveler, either. Airlines want the big spenders, airline travelers...
With winter weather setting into much of North America and Europe, many are already thinking about an escape to warmer weather. Some are considering cruising for the first time. Seasoned air travelers understand there are major differences between airlines, plane...
In this last session of Congress, Rep. Phil Gingrey, a Republican from Georgia, introduced a bill that would prohibit any federal dollars from being used to subsidize food and beverage service on Amtrak trains. Good heavens! It’s hard to know where to begin in dealing...
Part 1 of this Thanksgiving post explored the new world of minimal competition for airlines. Domestically, four airlines control 87 percent of the market. Internationally, three airline alliances control more than 80 percent of the market. And, airlines are engaging...
Airlines have a lot for which to be thankful. I am certain that they are very thankful, however they are angling for more gifts from Congress, the airports, local communities, the Federal Aviation Administration (FAA) and the Department of Transportation (DOT). The...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
