by Ned S. Levi | Feb 9, 2026
Go through this 90-minute, 16-point checklist of overlooked embarkation essentials. Use it immediately after boarding your cruise ship. Last week, I discussed the problem of cruisers missing their sailings because of poor planning and flight delays. This week,...
by Ned S. Levi | Jan 30, 2023
Here’s how to recognize an unacceptable hotel room and how to ensure your actions don’t jeopardize your claims against the hotel. If you travel enough, eventually you’ll be disappointed with an unacceptable hotel room you booked. It might be that you...
by Janice Hough | Mar 19, 2013
These days there are so many media reports on cruise ship problems, I’ve joked that CNN should rename itself the “Carnival News Network.” Indeed, Carnival Cruise Lines hasn’t had a great month, with the Triumph famously stuck at sea for days,...
by Janice Hough | Apr 1, 2010
On a regular basis, our agency gets calls from travelers who ask us to match or beat an online price. Sometimes we can beat the prices and sometimes we can’t. Or, sometimes passengers call when they have booked online and are having problems. In those cases, we...
