by Charlie Leocha | Aug 28, 2025
Airline passenger service rules need better enforcement. Airline passenger service rules need more strength and enforcement rather than less. The public needs help from DOT to keep the current program of regulations effective. Plus, we need some new rules. This is the...
by Charlie Leocha | Jul 5, 2024
The newest FAA bill mandates that airlines tell passengers their rights when faced with computer system failures. As airline computer system failures multiply, Congress in the FAA bill tells airlines they must prominently post what services they provide impacted...
by Charlie Leocha | Dec 8, 2023
There is a law that the DOT may have forgotten. Passengers who have faced widespread disruptions of schedules are due compensation. Scott McCartney revealed in the Wall Street Journal amazing stories about airline cancellations. That was in mid-2021. Last winter first...
by Charlie Leocha | Oct 13, 2023
Airline actions that harm passengers during IT outages need DOT action. The DOT sent out an enforcement memorandum that reminded airlines they must provide flight delay compensation if the airline canceled the flight or in the case of an extended delay. Airfares and...
by Charlie Leocha | Jan 23, 2019
Passengers should get compensation for airline IT failures. All airlines are having problems with their Information Technology (IT) systems. In the last six months, American, Delta, Southwest, and United have all faced airline IT failures. Even Congress has passed...
