by Janice Hough | Mar 25, 2025
A question I’ve now heard for decades: Are travel agents still in business? It started when airlines started cutting commissions in 1995. And through the rise of the internet, online travel agencies, airline apps, AI, the alternatives to humans keep growing And...
by Christopher Elliott | Sep 6, 2024
If you think customer service is a joke, you’ve probably been traveling recently. I have. I lost my credit card last week while I was on the road. My bank, which promised me a replacement Visa by the next business day, sent an emergency card to the wrong...
by Janice Hough | Jun 27, 2024
Everyone, except maybe airline, hotel, and other travel industry executives, are irritated by junk fees. In addition to everything else, the fees are often incredibly regressive, especially in the hotel industry, and hurt those who can least afford them the most. Take...
by Ned S. Levi | Dec 11, 2023
Some of my pet hotel peeves can ruin your stay. For those that can be fixed, don’t hesitate to have the hotel correct them immediately. Whether traveling for business or pleasure, hotels can make or break your trip. They can help you get the rest you need or...
by Ned S. Levi | Oct 23, 2023
Bedbugs have infested Paris and other big cities, too. Learn how to recognize infestations when traveling and avoid them. Is Paris Burning is an epic war film that tells the story of the liberation of Paris in August 1944, just months after D-Day. Today, bedbugs have...
