Code-share close-connection problems

A code-share close-connections can ruin a trip Everything about their vacation in Switzerland went like clockwork. That is, until their flights home. It was a code-share close-connection hassle. In this case, my clients had used miles for one ticket, a United Airlines...

On your next layover, try a Yotel

For frequent travelers, one of the toughest decisions is what do you do with a stopover that really isn’t long enough to become a layover. If it’s still too long to sit in an uncomfortable airport chair, or even in a lounge where you could doze off and...

Heathrow airport may be closed if mayor has his way

When Terminal 5 opened at London’s Heathrow airport at a cost of 4.3 billion pounds (roughly $8 billion), it was supposed to be a state-of-the-art facility. Instead it was anything but that, with dozens of flight cancellations, enormous check-in lines and...