by Janice Hough | Feb 10, 2026
Online booking mistakes can happen easily and are hard to undo Thanks to technology, travel can be booked with a few quick swipes and clicks. For most people, it means the process is much faster. It also means more online booking mistakes. Any reader of this site will...
by Ned S. Levi | Jan 26, 2026
You’re entitled to a refund for a canceled flight due to weather. However, if you don’t take the airline rebooking offer, in U.S. there is no compensation. The Middle Atlantic States and the Northeast were slammed by a snowstorm yesterday. You’re...
by Charlie Leocha | Oct 26, 2016
Air travelers in Europe have more consumer rights than in the US when it comes to airline delays and damaged baggage contents. However, if passengers don’t know their rights, they don’t even know enough to ask. When flying between Europe and the US,...
by Charlie Leocha | Aug 16, 2016
Travelers United worked closely with both of these senators’ office staffs in developing this letter to the airlines in light of recent widespread cancellations and delays. Unfortunately, the focus of the media has been on technical failures of Delta’s...
by Janice Hough | Dec 22, 2015
Hilton is quietly testing a new $50 cancellation fee for reservations canceled any time after you book a room. The charges apply to bookings made through the end of business yesterday at 20 U.S. hotels, including Hiltons, Embassy Suites, and Doubletree. If adopted,...
