by Charlie Leocha | Feb 6, 2011
What’s the first thing you look for in an airline ticket? If you said, “a low price,” you’re absolutely right. In a survey of air travelers conducted last week, 77 percent said they consider the fare first. But airlines have used that answer to justify cutting...
by Charlie Leocha | Jan 18, 2011
A majority of airline passengers want to see an all-inclusive price for their tickets up front, according to a new survey. Asked how they preferred to view airfares when they shopped for tickets online, two-thirds of respondents said they want to select optional fees...
by Charlie Leocha | Jan 14, 2011
When it comes to online hotel reviews, do you believe everything you read? I’m asking for two reasons. TripAdvisor, which dominates hotel reviews, just announced it has started offering a way to review airlines. (That ought to be interesting.) Also, I’m...
by Charlie Leocha | Sep 6, 2010
Two-Thirds of Consumers Say They Have Been Surprised by Additional Fees at the Airport; Nearly Two-Thirds Said Fees Placed Unexpected Strain on Budget Consumer and travel groups launch MadAsHellAboutHiddenFees.com; Announce “Mad As Hell Day!” on September 23rd to give...
by Charlie Leocha | Aug 19, 2009
The results are in! In the first Consumer Travel Alliance poll, we asked you what issues were most important when it comes to travel. Basically, you feel misinformed, misled and mistreated. Here are the top 10 issues as ranked as “most important” by this...
