by Charlie Leocha | Jul 12, 2010
Overview: The Consumer Travel Alliance recently conducted an analysis of hidden airline fees and what portion of a typical traveler’s air travel costs might be unknown or undisclosed to the traveler at the time the ticket is purchased. The analysis focused on four...
by Charlie Leocha | Jun 21, 2010
Charlie Leocha, the Director of the Consumer Travel Alliance was invited by the Senate Committee on Commerce, Science and Transportation to testify about the proposed merger of Continental and United Airlines. Here is his oral statement made before the committee....
by Charlie Leocha | Jan 15, 2010
The Department of Transportation (DOT) has improved their website and has packed it with consumer-friendly information all in one place. The new website has a process for consumers who want to file complaints about airline service and safety. The new process allows...
by Charlie Leocha | Nov 6, 2009
Originally published by Edward Hasbrouck on his blog. The Consumer Travel Alliance, the Consumer Federation of America, and the Center for Financial Privacy and Human Rights have joined me in comments filed today with the Federal Trade Commission asking the FTC to...
by Charlie Leocha | Sep 16, 2009
Hundreds of readers responded to our survey earlier this month asking about the need for federal regulation of carry-on luggage. Our readers clearly voted that we don’t need a federal law and, even more strongly, they don’t want TSA enforcing any such law....
by Charlie Leocha | Aug 14, 2009
Transportation Security Administration (TSA) has mandated that airlines and travel agents collect gender and date of birth for all passengers. However, the government has not dictated security measures necessary to safeguard the collected data. Date of birth (DOB)...
