When applying for a new or renewed passport there are traps that can cause your trip to end before it starts. Plus, other passport traps cause problems at your destination. When traveling internationally, the one document we must have is our passport. Other documents...
Seat kickers, seat hogs, and power seat recliners are among the dozen worst airline behavior peeves that travelers exhibit. Last week, a friend called me to vent about a plane flight she just took. She was upset about enduring airline behavior peeves during her last...
After erasing their cockpit voice recorder by flying to their destination, American Airlines pilots are refusing to testify to the NTSB incident investigators following a near fatal incident at JFK. On January 13, a near-fatal incident occurred at the John F. Kennedy...
If you’re not the parent or guardian of a child traveling with you, you’ll need to have written parental consent from each child’s parents/guardians before you leave. Summer vacations are around the corner. It may come as a surprise, but written...
With these 15 common steps, you can avoid serious problems at your hotel that could ruin your stay. Last week, I discussed handling unacceptable hotel rooms when you arrive and check in. This week, I discuss mistakes that you can avoid by not making any of the below...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
