Travel mistakes can lead to disastrous journeys. Learn about the worst ones and how to avoid them. I’ve been keeping a list of travel mistakes for years, as told to me by friends, neighbors, and readers. There are also a few of my own in the list. I’ve...
ID Security: Don’t believe the myths about what you need in your wallets to protect personal information. Many years ago I was pickpocketed while traveling. ID security is something I’ve carefully guarded ever since. My wallet was lifted from my back...
Hidden cameras have been found in vacation rentals, invading guests’ privacy. Find and deactivate them or leave the rental. A group of women who booked an Airbnb on British Columbia’s Sunshine Coast are warning guests about vacation rental homes after they...
The FAA’s lack of a requirement for EpiPens on planes emergency medical kits puts passengers’ lives at serious risk. The time is long past for the airlines to add EpiPens to airline emergency medical kits (EMK). The Federal Aviation Administration (FAA)...
The 2022 airline complaint data logged by the DOT was damning for airlines. It showed a huge increase in complaints about cancellations and delays. Last week, the U.S. Department of Transportation (DOT) finally released its full-year, 2022 airline complaints. Even...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
