The airlines damage passenger wheelchairs and lose mobility devices at a rate of more than 200 a week. When airlines damage passenger wheelchairs, it’s as if they’ve taken away the passenger’s legs. Fixing the problem is long overdue. U.S. Senator...
Arriving in a foreign nation by air is not difficult upon landing. However, crossing international land borders can be tedious and nerve-wracking. Crossing international land borders can be tricky. By air, if you have a passport valid for your destination and all...
Seat-swapping on airplanes can be a reasonable plea or a scam. I’ve got a dozen rules to help you decide when to swap. Seat-swapping between passengers has reached epidemic levels. The airlines have an ever-going campaign to squeeze more and more passengers into...
When you view and photograph animals in the wild, safety must be every traveler’s primary concern. Use these tips to help you remain safe on your wildlife adventures. Whether it’s Antarctica, Yellowstone, Greenland, the Everglades, the Galapagos, Svalbard,...
I’ve got 18 tips of what you should or shouldn’t do on cruise ship days at sea to make the most out of them while recharging yourself. Most cruises have scheduled days at sea in their itinerary. They’re scheduled to enable ships to travel long...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.