Legacy airlines love having regional commuter carriers. These associated carriers allow the legacy, network carriers to claim a bigger route network, while having flights operated by a lower-cost airline partner. For consumers, however, the flights are a very mixed...
I love a foodie’s perspective on travel. I’ve been known to drive extra hours to get to a special restaurant, even when everyone else in the car is complaining of hunger. Where many would stop anywhere to satisfy their hunger, I may too, except when I know...
Bill McGee, presenting at the DOT Advisory Committee for Consumer Protections (ACACP) meeting, noted the good and bad of airline consolidation. The hearings focused on the use of cell phones for voice calls in the air, the impact of government-imposed taxes and fees...
Ebola is a scary disease. No question, it is horrible for the people of West Africa. But, this week brought the news that Kenya safari bookings are down as much as 70 percent since the outbreak has started making news. Okay, Kenya, it’s Africa, fair enough....
I visited Colorado for years, skiing, hiking and climbing. I never thought of the industries that made the state hum. But, as a kid, my dad took me on a tour of the big factories of the midwest and northeast. I visited Kodak, Corning Glass, Kellogg’s Cereals,...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
