Hotel comparison shopping allows consumers to buy with good information In the world of hotel price competition there is a battle for the consumer dollar. Hotels are doing everything they can to eliminate any form of hotel comparison shopping. They also provide their...
“Don’t mislead and deceive us,” say American consumers in a poll prepared for Travelers United regarding mandatory hotel fees. This is an ongoing project to get this issue of misleading and deceptive hotel fees to be included in the room rates. The...
With the increase in airfares, coming airline capacity cuts and high-priced gasoline, it seemed only a matter of time that hotel rates would fall or at least level off to make lodging more affordable for both business and leisure travelers. Over the first half of the...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.