by Charlie Leocha | Sep 8, 2016
The biggest threats to a free market in international aviation are anti-consumer airline alliances. Though around 20 airlines provide trans-Atlantic flights, only three alliances with antitrust immunized carriers (one within each alliance) combine to carry over 82...
by Charlie Leocha | Jan 23, 2015
Delta Air Lines is contesting a fine imposed by the Department of Transportation (DOT). The fine was imposed for failing to disclose code-share details about flights that they were selling. In other words, Delta would sell a flight across the Atlantic, let’s...
by Charlie Leocha | Dec 28, 2012
Once upon a time, code-sharing was used to link mainline carriers with their regional airline networks. It started as a way to mislead consumers into thinking that the airline taking them from airport to airport was the same company. In many cases, the regional...
by Charlie Leocha | Oct 26, 2011
One of the most confusing areas of flying these days concerns the charges and rules for checked bags. The Department of Transportation (DOT) in its latest rulemaking moved to clarify the rules by mandating that the same baggage allowances and fees apply to a passenger...
by Janice Hough | Apr 1, 2010
On a regular basis, our agency gets calls from travelers who ask us to match or beat an online price. Sometimes we can beat the prices and sometimes we can’t. Or, sometimes passengers call when they have booked online and are having problems. In those cases, we...