These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.

• – Removal of restaurant fees from DC area eateries — this is an ongoing project
• – Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
• – Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
• – Creation of the Advisory Committee for Aviation Consumer Protections
• – Advertised airfares now include airfare plus, mandatory taxes and fees
• – Lost/damaged/delayed luggage compensation limit increased to $3,800
• – Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
• – Once an airfare is purchased, that airfare and ancillary fees cannot be increased
• – Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.

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