Thank you to every Travelers United reader. We need your help to keep working for you — especially during the pandemic.
Travelers United has done more for travelers than any other organization in Washington, DC.
Your support and your voices give us the strength to succeed. We need your continued help and your contributions.
After the COVID-19 pandemic, travel will come back. However, consumers still need a voice with Congress, the DOT, and the travel industry. We work for YOU every day to make travel better.
- During the pandemic, Travelers United led the consumer group battled to get airline refunds in cash rather than airline credits.
- We have been one of the loudest voices to try to develop a national facemask mandate for flying.
- Our organization has written to the DOT, DOJ, and the FAA to keep airfares competitive during these difficult times.
- Travelers United has been working in the background to ensure disinfectants used in airplanes are environmentally friendly.
- We have finally convinced airlines to eliminate change fees.
- Today, hotels are facing lawsuits and new laws, introduced in Congress, to eliminate false hotel resort fee advertising.
Travelers United helps you, the traveler.
These are new rules that have been created because of our efforts in Washington with the Department of Transportation, Congress, and the entire travel industry.
- The 24-hour Rule allows travelers to change air reservations without penalty for 24 hours after reservations (except for reservations made within a week of travel)
- Lost/damaged/delayed luggage compensation of up to $3,500
- No official DOT Passenger Advocate
- No lock on airfare and fee increases after purchase … and much more.
- A new DOT Complaint System so that travelers can be heard
Have a wonderful holiday season and may next year bring us an end to the COVID-19 pandemic that has brought travel to a halt.
- Give yourself the gift of a better voice in DC
- Your donations allow us to keep working.
- We are the only consumer organization that depends totally on donations to keep working for you.
- As we begin the election season, we remain focused on making travel better. And, in the coming year, we will have to begin our work in Congress once again from scratch as a new legislature is sworn in to sever.
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Charlie Leocha is the President of Travelers United. He has been working in Washington, DC, for the past 11 years with Congress, the Department of Transportation and industry stakeholders on travel issues. He was the first consumer representative to the Advisory Committee for Aviation Consumer Protections appointed by the Secretary of Transportation from 2012 through 2018.