by Janice Hough | Sep 2, 2009
Last month, I wrote about minimum connecting times, and how they can be, well, a little optimistic. But today, in our Galileo reservations system, a service used by about a third of travel agents, I just might have found the most ludicrous, over-optimistic,...
by Giordano | Jan 9, 2009
Remember all those years when you wished your hotel would get with the times and have a nice desk for working with an Internet hookup? Lots of them do now. But not all of them. When hotels have wireless routers in the room, there’s no trouble. But when the hotel...