by Janice Hough | Sep 6, 2011
The travel industry has a lot of jargon. While much of it is relatively useless except to people in the industry. many of these terms matter. One of those is “record locator.” In short, a record locator is the confirmation code for a flight, with the...
by Janice Hough | Apr 28, 2011
The travel industry has come a long way from the early days of the airline GDS reservation system, and that’s particularly true with most hotel reservations. But sometimes hotel reservations seem to disappear in the cloud, so to speak. I’ll never forget...
by Janice Hough | May 27, 2010
Hotel reservation systems have come a long way from the early days of computerization. Most travelers and travel agents who booked hotels when the big chains first partnered with the airline reservation systems have at least one or two horror stories. One of my first...
