by Janice Hough | Jul 20, 2016
While many travelers love summer vacations, most frequent travelers don’t love the summer airline boarding process. It may be because airlines charge for the wrong bags. It’s not just that flights are full. Summer has a higher percentage of families and...
by Janice Hough | Nov 10, 2015
United’s early morning departure from Orlando to San Francisco is one of the more gruesome flights in the U.S. Orlando International Airport is big, the security lines are long, and there are many infrequent fliers, especially families. The combination means...
by Janice Hough | May 12, 2015
Preferred seat surcharges are a big moneymaker for airlines. At times, these charges are actually as much, or more, than the fare itself. This clearly helps with profits. While not a scientific study, more and more I’m seeing and hearing from clients that these...
