by Janice Hough | Dec 12, 2012
In 2007, only a little more than five years ago, airlines came up with the idea of fuel surcharges. Back then, oil prices spiked over $80 a barrel. In 2008, when oil hit over $100 a barrel, the fuel surcharge was about $100 one-way to Europe. Now, oil is selling at...
by Janice Hough | Jul 12, 2010
Most frequent travelers are used to delays. Realistically, we know they happen. But the single thing that makes most people crazy is being lied to. Or, given a partial explanation that makes no sense. Over and over, airlines seem to have the policy of parceling out...