From early check-in to middle names — articles that help with travel hassles
Here are the top stories which were written and published last year in our Travelers United blog. It was a dramatic year for customer service. As the airlines have managed to get rules and regulations dealing with passenger issues rolled back by the Department of Transportation, they have created plenty of new rules for passengers like baggage rules for Basic-Economy and a shift away from checking baggage on airline alliances.
The top stories range from getting early check-in at hotels to figuring out what to pack in carry-on luggage and from dealing with a missing last name on an airline reservation to getting to US airports using public transportation. The top travel article of 2017 was about taking a family vacation on a Rhine Cruise.