Your hotel room is a reason travel agents matter. They are the key to the magic of hotel human touch. When travelers check into hotels, they usually expect the hotel to have their name, credit card information, and bedding request. And their frequent guest membership...
As the COVID-19 pandemic continues, many must travel by air and want to know if it’s possible to fly safely So far, there have been more than 18 million COVID-19 infections during the pandemic, with almost 690,000 dead. It’s natural that everyone...
It might have been looked back upon as a funny story — later. Much later. Because when traveling with another couple recently, we came oh-so-close to arriving in a foreign city with a hotel booking at a hotel that was closed. Now, as a travel agent, I like booking my...
April arrives later this week. Summer vacations start just a few months from now. Many are actively investigating summer vacation plans, while others are finalizing their travel plans. There are, of course, many ways to lower one’s costs of vacation and increase...
Does your computer run on Microsoft Windows XP? If it does, you’re not alone. As of the end of last month, NetMarketShare reported almost 30 percent of computers world-wide are still running Microsoft Windows XP, more than three times the total number of Apple...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
