COVID-19 has decreased, but the pandemic isn’t over. Many Americans believe the COVID-19 pandemic is over. They’re wrong. While the number of new daily cases is substantially down from January, in the U.S. alone, we continue to average more than 30,000...
The four ickiest things you never want to touch on a plane The tray table on planes harbor more germs “per square inch” than any public place on an airplane, including the bathroom. Surprised? Make sure to bring plenty of sanitizing wipes or hand sanitizer...
The Federal Communications Commission (FCC) banned the use of cellular services, including cellphone voice calls, in 1991 when most every cellular system in the world used analog technology. The sophistication of today’s cellular services and handsets was almost...
There are two types of travelers: those who are constantly in the air and others who take occasional trips. People who fly a lot appear to have it down (kind of) to a system. Much depends on whether or not you’re flying coach or in the front of the plane. Are you...
When the pilot announces all electronics must be turned off before the plane departs, it’s amazing how many people continue phone conversations, sending text messages or emails as if the world were coming to an end. They must be very important. Federal Aviation...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
