Hotel comparison shopping allows consumers to buy with good information In the world of hotel price competition there is a battle for the consumer dollar. Hotels are doing everything they can to eliminate any form of hotel comparison shopping. They also provide their...
Airfares can be compared across airlines on computers, but not the extra fees. After 9/11, COVID issues, and the recession downturns, the airlines seem to face another financial pummeling being doled out by the economy. And at the same time, as airlines are...
The first airline surcharges for fuel appeared in 2003. At that time, oil had spiked to over $40 a barrel. Today, oil is in the $80 a barrel range. The original fuel surcharges were in the $10 range. Today, three things are true — and none benefit consumers — but...
A recent survey found that if you really want to save money, you need to book with sites that offer “mystery deals.” Dozens of travel websites promise best hotel deals and discounts, but can a few clicks on these sites really save you money? Checkbook.org, an...
Passengers want complete airline travel costs — airfares plus extra fees Airlines are lobbying Congress to use the Congressional Review Act to roll back recent consumer protections. If Congress acts against their constituents, their “review” actions will...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
