6 rules to survive an emergency landing Always take these steps to survive an emergency landing. Earlier this month, Aeromexico Flight 2431, flying from Durango International Airport to Mexico City, crashed shortly after takeoff during a storm. The Embraer E190 went...
Airlines reserve the right to move you from your paid reservation airplane seat assignment Have you ever arrived at the airport to find the airplane seat you carefully chose was no longer your assigned seat? Were you ever seated on your flight in first class then...
Later this month the northern hemisphere will usher in summer, heralded by the summer solstice. Of course, on that date, winter starts with the shortest day of the year in the southern hemisphere, but it will be summer up here and time for vacations. With the strength...
By now, most of the traveling public is aware the Federal Communications Commission (FCC) has proposed lifting the ban on cellphone use in planes while aloft, and is currently soliciting public comment. The ban has been misunderstood by passengers for years. Most...
We’ve all had it happen at one time or another while flying… The moment the announcement, electronic devices may be used, the passenger in front of you rockets his seat to be fully reclined in less than a blink of an eye, almost breaking your knees in half. The...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
