Newsletter – March 29, 2015

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A week in review: Airlines charging more for kids, Leocha on CNBC, Delta going the extra anti-consumer mile, United-Lufthansa nightmare, Big 3 airlines vs Gulf carriers

As usual, the airlines are getting a lot of attention. Unfortunately, that usually means the consumers are not. This week’s articles all focus on the airlines. Not just one, but many of them!
The first article by Christopher Elliott discusses how airlines may start charging more for kids. Do you think they should?
The argument about fuel charges and airfare is still being hotly debated. This week, Charlie Leocha (President of Travelers United) was featured on CNBC along with Gordon Bethune (former Continental Air CEO). Do you think it’s time for the airlines to remove fuel surcharges and/or drop fares due to the lower gas prices?
In other news this week, Delta has gone the extra mile to be anti-consumer, United-Lufthansa was caught in a frequent flier battle of he said/she said, and the Big 3 (American, United and Delta) are in a heavy battle with Gulf carriers who are trying to break into the US market.
Ned Levi discusses buying carryon luggage in the first of a two-part series. And, Fyllis Hockmann takes readers on a tour of England’s Lake District.
Travelers United is thankful for your support. We are here to keep you informed and updated on travel policies and problems affecting the travel industry. Plus, we work every day to keep consumer issues in front of Congress, their staff, and stakeholders.
If you are interested in standing together with other consumers to make travel better, consider joining the #1 advocacy group for travelers in DC. Here’s the link for you, your friends, your family and other travel enthusiasts to join Travelers United and make a difference: JOIN. Together we can make a difference.
Already, Travelers United has been responsible for the 24-hour rule that allows consumers to cancel or change reservations within 24 hours of making them. We successfully worked to increase the lost luggage compensation to $3,400 and the denied boarding penalties to $1,300 per passenger when bumped. Now, we are working on protecting privacy from drones, keeping the airlines from squeezing any more passengers into planes and making sure frequent flier programs are fair.
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The latest from Consumer Traveler

Are airlines about to charge your kids more?
Airlines appear poised to start charging more for the youngest (and often loudest) passengers. But, there are other solutions in the works to keep kids calm and quiet.
Charlie Leocha on CNBC talks fuel costs vs. airfares
Charlie Leocha, Chairman Travelers United, and Gordon Bethune, ex-CEO of Continental Airlines, debate the fuel costs vs. airfare issue on CNBC.
Delta Air Lines — going the extra anti-consumer mile
This airline is at the forefront of anti-consumer behavior. It is focused on limiting airline competition, transparency and consumer price comparison.
United-Lufthansa nightmare — even agents are confused by FF upgrades
Everyone loves earning frequent flier miles. Redeeming them, however, is a whole different story.
What the battle between the Big 3 US Airlines and the Gulf carriers means to consumers
The Big 3 US airlines made a mistake and did not see the explosive growth coming from the southern hemisphere.
Ned Levi writes about buying carryon luggage in the first of a two-part series. And, Fyllis Hockmann brings readers along on a tour of England’s Lake District.
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The stories you see in this newsletter are just a starting point. We hope you’ll take a minute to leave a comment, whether you agree or disagree with something we’ve written.
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Image by Bostonnaps.com.

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