by Charlie Leocha | May 19, 2019
The American Customer Satisfaction Index is out with its annual report. It rates the best and worst of airlines, hotels, online travel agencies, and more. Customs and Border Protection are reporting longer wait times at airline gateways to America. Many agents are...
by Charlie Leocha | May 12, 2019
Mom’s travel lessons I have never forgotten It’s Mothers Day. It is a good time for me to reflect on my travels with Mom. I wrote a post thanking my Dad for giving me the gift of travel, but my mother taught me how to get the most from travel. From...
by Charlie Leocha | May 5, 2019
Today we look at changes being made to frequent flier programs. Infrequent flier loyatly is being tested. Program changes are making these passengers of less value compared to the 87 percent of travelers who only fly once a year. We examine the Delta decision to limit...
by Charlie Leocha | Apr 28, 2019
Over the last month, Airbnb privacy came under review. While some are concerned with privacy, others are busy taking photos of themselves. So engrossed in their self-directed actions that amost 300 have died in the process. And, finally, a basic...
by Charlie Leocha | Apr 21, 2019
Today we look a major change in European rules about advertising full hotel room rates — truth in hotel advertising. Starting in September 2019, hotel and online travel agency sites will be required to display the “headline price,” which will include all...
by Charlie Leocha | Apr 14, 2019
This week we read about Dr. Dao after his life altercation denied boarding battle with United Airlines. We take a look at an important train that runs right through New York City, unknown to most. And finally, we turn our focus to hotel reservation system privacy, or...
