by Christopher Elliott | Apr 3, 2020
Travelers with pandemic travel insurance claims are learning that coverage is more limited than they expected David Klement wants to know if his travel insurance will protect him during the coronavirus outbreak. Specifically, could what he believes is pandemic travel...
by Charlie Leocha | Mar 26, 2020
Airlines compel the sick to fly by charging exorbitant change and cancellation fees plus fare increases. Their actions mean the sick must fly. (Press release was sent Thursday, March 26, 2020, to media list and the Senate and House Committee staffers.) The massive...
by Charlie Leocha | Mar 26, 2020
Congress passes a $2 trillion virus bill that allows coronavirus travel on airlines What is wrong with our system? A pandemic is threatening our way of life and Congress ignores the main way that the virus is spread around the world — by plane. The current contracts...
by Lauren Wolfe | Mar 23, 2020
Hotels should pledge truth in advertising — include any mandatory fees in the room rates Consumers are the only groups not requesting money from Congress. Consumers ask for truth in advertising. Include all mandatory lodging fees in the room rates. For hundreds of...
by Charlie Leocha | Mar 23, 2020
Passengers want better air travel. Airlines want $50 billion Lobbyists and industry stakeholders are racing around DC asking Congress for virus pandemic funding. Meanwhile, consumer advocates may be the only organizations not begging for money these days in...
by Charlie Leocha | Mar 20, 2020
Consumer groups want customer service from the airlines for the virus pandemic funding. Airlines want few restrictions. We can have both through responsible funding. Consumer advocates are the only organizations not begging for money these days in Washington....
