by Ned S. Levi | Jul 15, 2019
Real ID Reality is coming fast as Oct. 1 approaches For air travelers, the Real ID Act “hard” deadline of October 1, 2020, is fast approaching. Many U.S. citizens and lawful residents already have their new Real ID, but for others, the deadline is approaching too...
by Charlie Leocha | Jul 11, 2019
GAO report tells DOT to protect consumers better A recent Government Accountability Office (GAO) report has outlined a series of problems with the Department of Transportation’s (DOT’s) passenger protections. The problems range from internal training...
by Charlie Leocha | Jul 2, 2019
Airline On-Time statistics are posted on airline websites, but they are not easy to find. The other day I discussed on-time flights and the importance of having enough time to get to connecting flights. I was also speaking about the hope that my checked baggage made...
by Charlie Leocha | Jun 28, 2019
There is no compensation for delays, missed family events, unused reservations and more from airline computer system outages Travelers United now has a document in their hands that provides an overview of information technology (IT) outages in commercial aviation. It...
by Charlie Leocha | Jun 25, 2019
For years Travelers United has stood by the Open Skies Agreements forged between the US and more than 120 partners. Since 1992, the United States has pursued an “open-skies” policy designed to eliminate government involvement in airline decision-making about routes,...
by Charlie Leocha | Jun 20, 2019
Last week, Consumer Reports faced off with ticket behemoth Ticketmaster in Washington, D.C., over its practice of adding on fees that balloon the cost of sports, concert or event tickets. We (together with Consumer Reports) demand honest, all-in pricing from...
