The value of life depends on where you die

The value of life depends on where you die

Passengers are “worth” different amounts of money in different countries. The value of life varies. The line-up of the value of life is not what many would have guessed, although the U.S. is at the top of the valuation chain. So, if you are on a flight...
Airline consumers have the rights of Medieval serfs

Airline consumers have the rights of Medieval serfs

Like Medieval serfs, airline passengers cannot access full legal system America’s airline consumers rights litigation is strictly limited in the state and local U.S. court system. Passengers must take a case to the federal courts, which costs great amounts of...

The 24-hour rule: You have a full day to correct mistakes

Passengers can change tickets and correct errors within 24 hours of purchase  In 2012, the Department of Transportation (DOT) promulgated the 24-hour rule. This regulation requires airlines to provide travelers booking flights 24 hours to cancel their trip or correct...

How to turn passenger protection into airline security

Consumer groups: DOT’s aviation consumer protection advisory committee tilted in favor of industry Washington, DC—America’s leading consumer and passenger rights organizations today expressed deep concern at the lack of appropriate balance in the new membership of the...

DOT to Consumers: Drop dead, no protections for you!

Sec. Chao strips Consumer Protection Advisory Committee of all aviation consumer experts. If you were around in 1975, you may remember that New York City was in dire financial straits. The Ford administration rejected the city’s bailout request, reported by the...