Passengers are ignored in a recent airport funding study

Passengers are ignored in a recent airport funding study

Consumer input on passenger facility charges was ignored A RAND Corporation study recently commissioned by Congress concluded that the Passenger Facility Charge should be increased to fund airport infrastructure. Travelers United provided the only consumer voice as...
Ocean dumping is a crime.  Fine it like one

Ocean dumping is a crime. Fine it like one

Carnival Cruises hasn’t stopped ocean dumping despite heavy fines Since 1998, Carnival has pled guilty regularly for polluting the seas and air. They’ve been fined more than $600 million for those ocean dumping felonies. However, its actions are not...
What makes false advertising so misleading for travelers

What makes false advertising so misleading for travelers

Consumers cannot compare travel costs and schedules based on false advertising.  In the consumer world advertising is how travelers learn about pricing. Honest price information makes the free market work. Most consumers shop for travel based on the bottom line — how...
Important ways DOT should help passengers like you

Important ways DOT should help passengers like you

GAO report tells DOT to protect consumers better  A recent Government Accountability Office (GAO) report outlines a series of problems with the Department of Transportation’s (DOT’s) airline passenger protections. Problems range from internal training...
Paying these ridiculous airline fees is maddening!

Paying these ridiculous airline fees is maddening!

No one should have to pay these unjustified travel fees If it seems like your ticket comes with more ridiculous airline fees than ever, it’s not your imagination. The ability to reserve a seat, change your flight and even to carry a bag onto the plane have been...
10 lost luggage rules for maximum compensation

10 lost luggage rules for maximum compensation

Lost luggage rules favor passengers, finally. There are lost luggage rules that should be followed before traveling. There are rules when traveling and checking in baggage. And, finally, rules when luggage is lost, delayed or damaged. Passengers who follow these rules...