by Janice Hough | May 15, 2019
More irritating fees and less service are basic economy hotel rooms’ promise Some hotels have recently started adding paid options for things like potentially upgraded rooms, better view, and early or late checkout. It is beginning to sound like basic economy...
by Charlie Leocha | May 13, 2019
Raising the Passenger Facility Charge will hurt travelers and families The National Consumer League has just released a letter that agrees with Travelers United — raising the passenger facilities charge will harm passengers. Travelers United has been working to stop...
by Charlie Leocha | May 9, 2019
200 million Americans don’t realize foreign transaction fees can apply without foreign travel U.S. consumers, already on the hook for more than $1 trillion in unpaid credit card balances, waste millions of dollars each year paying foreign transaction fees on...
by Christopher Elliott | May 7, 2019
When your seat is changed from business class to coach because of your airline, should there be a downgrade refund? When American Airlines canceled Denise Medd’s flight from Punta Cana to Philadelphia, it quickly offered her a seat on another flight. But Medd...
by Charlie Leocha | May 3, 2019
Senators Markey and Thune call on the FAA to initiate remote ID systems for drones Since 2012 Travelers United has been working with Congress, industry, and the FAA to try and get the formulation of a Unmanned Aerial Systems Future Advisory Board. In our materials...
by Charlie Leocha | Apr 29, 2019
Hold contractors liable for airline reservation system failures Yesterday, airline reservation system failures produced 2,000 delays and 238 cancellations. A technical issue with Sabre Corporation was reported to impact major airlines in America and all travelers....
